Privacy Policy

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This Privacy Policy explains how Lara collects, uses, stores, and deletes your information.

What we collect

We may collect account information such as your email address, authentication data, wallet and payment-related records, and the chat messages you send through Lara.

How we use your information

We use your information to operate Lara, authenticate your account, process wallet top-ups and message charges, provide chat responses, prevent abuse, investigate billing or security issues, and improve the service.

Account data retention

Account data is stored for 30 days before deletion, unless a longer retention period is required by law or reasonably needed to resolve a billing dispute, security issue, fraud concern, or abuse investigation.

Chat data retention

Chat data is stored for 30 days before deletion.

Payments

Payments and wallet top-ups may be processed by third-party payment providers. We may store payment-related records such as transaction amounts, timestamps, and payment status, but we do not need to store your full card details ourselves unless explicitly stated otherwise.

Third-party services

Lara may use third-party providers for AI responses, live web search, payments, hosting, logging, analytics, email, and security. Your use of Lara may involve data being processed by those providers as needed to operate the service.

Security

We take reasonable steps to protect your information, but no online service can guarantee complete security.

Cookies and basic technical data

Lara may use cookies, session data, and similar technical tools needed for login, security, performance, and basic site functionality.

Contact

For privacy or data questions, contact paylara.app@gmail.com.